Online shopping T&Cs

Free Delivery

Free Standard Delivery applied on orders with a total purchase price of $99 and over (except for Goods that require Special Delivery). Vary delivery fee applies to all orders with a total purchase price of under $89.99.

The average delivery times for Standard delivery are:

2-5 Business days for Australian wide including most country areas
3-10 Business days for WA country, far North QLD and most of NT, outside Alice Springs and Darwin.

Please note that during major sales events (such as Stocktake Sale and Mid-Season Sale), we may take an extra day or two to prepare your order. Orders may arrive in more than one shipment as they may be sourced from multiple locations – you won’t be charged any more for delivery in that instance.

This free delivery offer is subject to change at any time. However, all Orders processed during a free delivery offer period will be processed in accordance with the offer.

Third Party Seller Listing

Fandcy allows third party sellers to list and sell their products on fandcy.com.au (Site). The relevant seller is indicated on the respective product information page (“Third Party Seller”) following the product brand name.

While fandcy helps facilitate transactions that are carried out on the Site, fandcy is neither the buyer nor the seller of third party seller’s items. fandcy provides a venue for Third Party Sellers and buyers to complete transactions. Accordingly, the contract formed at the completion of a sale for these third party products is solely between the buyer and Third Party Seller. Fandcy is not a party to that contract nor assumes any responsibility arising out of or in connection with it. The Third Party Seller is responsible for
the sale of their products and for dealing with any issues arising out of or in connection with the contract between the Third Party Seller and the buyer.

Please keep in mind that Third Party Seller listings are merely hosted on fandcy.com.au and are posted solely at the direction of Third Party Sellers.

The Site accepts product information from Third Party Sellers in good faith. Except where fandcy is the seller, advertisements on the Site for products are prepared by Third Party Sellers who are not related to fandcy. The fandcy Market takes no responsibility for the accuracy of price information or specifications of any products advertised and/or sold by Third Party Sellers.

To the extent permitted by Australian Law, fandcy gives no warranty in relation to any products offered for sale by Third Party Sellers on the Site. Certain information on the Site may be uploaded by Third Party Sellers. Fandcy does not endorse or warrant the accuracy of this content nor does fandcy accept any liability for inaccuracies or omissions in this content. Content and information on the Site relating to Goods offered for sale by Third Party Sellers do not imply fandcy’s endorsement or liability in respect of
such content.

Still have questions? Feel free to contact us.